5.1AI / 10
Use the score to choose where to start adapting
Gradient 3Compare the score with the work you actually do. Separate repetitive work, work that needs review, and work that depends on human judgement.
Source ID: SRC-2026-07-14-ilo-wp140International Labour Organization (ILO) Working Paper 140
Information and Communications Technology Sales Professionals in the age of AI: impact evidence and adaptation options
ISCO-08 2434 · Thai source label: ผู้ประกอบวิชาชีพการขายด้านเทคโนโลยีสารสนเทศและการสื่อสาร
This score estimates where generative AI may assist with or perform parts of tasks. It does not predict that a job will disappear.
What the ILO evidence measures
Occupation codeISCO-08 2434
AI exposure groupGradient 3
Score sourceILO Working Paper 140
Tasks in this occupation
O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
Listen to and resolve customer complaints regarding services, products, or personnel.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Monitor sales staff performance to ensure that goals are met.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Hire, train, and evaluate personnel.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Provide staff with assistance in performing difficult or complicated duties.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Plan and prepare work schedules, and assign employees to specific duties.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Attend company meetings to exchange product information and coordinate work activities with other departments.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Keep records pertaining to purchases, sales, and requisitions.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
Speaking
Importance rating: 4.25 out of 5.
Active Listening
Importance rating: 4.12 out of 5.
Critical Thinking
Importance rating: 4.00 out of 5.
Monitoring
Importance rating: 4.00 out of 5.
Reading Comprehension
Importance rating: 4.00 out of 5.
Active Learning
Importance rating: 3.75 out of 5.
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
communication, collaboration and creativity
40.1% of the published ESCO matrix row
information skills
25.2% of the published ESCO matrix row
management skills
18.4% of the published ESCO matrix row
assisting and caring
10.2% of the published ESCO matrix row
Build a plan from the task you choose
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Relevant courses
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
The specific items below are derived from structurally validated ISCO/ESCO rules, not an occupation-by-occupation expert endorsement.
Google Digital Marketing & E-commerce Certificate
ประกาศนียบัตรวิชาชีพด้านการตลาดดิจิทัลและอีคอมเมิร์ซจาก Google
- Why it is recommended
- This course aligns with communication, collaboration and creativity. This group represents 40.1% of the mapped ESCO skill records for ISCO-08 2434.
- Practice output
- Create one content or campaign brief with an audience, measures, and a fact-check step before publishing.
- Study time
- 7 courses, about 6 months at 10 hours per week
- Cost and access
- Google authors the program and delivers it through Google Career Skills or Coursera; US and Canada pricing is USD 49 per month after a 7-day trial and local pricing may differ.
Prepare and visualize data with Microsoft Power BI
เตรียมและแสดงข้อมูลด้วย Microsoft Power BI
- Why it is recommended
- This course aligns with information skills. This group represents 25.2% of the mapped ESCO skill records for ISCO-08 2434.
- Practice output
- Clean a de-identified sample from one work process, visualise it, and reconcile the totals to the source.
- Study time
- 7 modules
- Cost and access
- The Microsoft Learn path is free, but some Power BI service or collaboration features can require a product license.
Google Data Analytics Certificate
ประกาศนียบัตรวิชาชีพด้านการวิเคราะห์ข้อมูลจาก Google
- Why it is recommended
- This course aligns with information skills. This group represents 25.2% of the mapped ESCO skill records for ISCO-08 2434.
- Practice output
- Frame one workplace question, build a checkable data table, and report findings with limitations.
- Study time
- About 240 hours or 3–6 months
- Cost and access
- Google authors the program and delivers it through Google Career Skills or Coursera; US and Canada pricing is USD 49 per month after a 7-day trial and local pricing may differ.
AI Fluency
ความคล่องตัวของ AI
- Why it is recommended
- A cross-occupation foundation, not a course specific to Information and Communications Technology Sales Professionals: use it to practise AI literacy, prompting, output checks, and responsible use.
- Practice output
- Choose one Information and Communications Technology Sales Professionals duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
- Study time
- 7 modules
- Cost and access
- Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.