O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
O*NET Core Task
Maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to, a logistics activity.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Develop an understanding of customers' needs and take actions to ensure that such needs are met.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Direct availability and allocation of materials, supplies, and finished products.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Protect and control proprietary materials.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Review logistics performance with customers against targets, benchmarks, and service agreements.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Develop and implement technical project management tools, such as plans, schedules, and responsibility and compliance matrices.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 07/2016 · Source ID: SRC-2026-07-14-onet-task-statements
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
O*NET Essential Skill
Active Listening
Importance rating: 4.12 out of 5.
Data date: 08/2022 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Critical Thinking
Importance rating: 4.12 out of 5.
Data date: 08/2022 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Reading Comprehension
Importance rating: 4.12 out of 5.
Data date: 08/2022 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Writing
Importance rating: 4.12 out of 5.
Data date: 08/2025 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Active Learning
Importance rating: 4.00 out of 5.
Data date: 08/2025 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Mathematics
Importance rating: 4.00 out of 5.
Data date: 08/2025 · Source ID: SRC-2026-07-14-onet-skills
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
ESCO Skill Group
information skills
41.8% of the published ESCO matrix row
Exact ISCO-08 2421 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
management skills
32.3% of the published ESCO matrix row
Exact ISCO-08 2421 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
communication, collaboration and creativity
20.5% of the published ESCO matrix row
Exact ISCO-08 2421 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
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Why it is recommended
This course aligns with information skills. This group represents 41.8% of the mapped ESCO skill records for ISCO-08 2421.
Practice output
Frame one workplace question, build a checkable data table, and report findings with limitations.
Study time
About 240 hours or 3–6 months
Cost and access
Google authors the program and delivers it through Google Career Skills or Coursera; US and Canada pricing is USD 49 per month after a 7-day trial and local pricing may differ.
A cross-occupation foundation, not a course specific to Management and Organization Analysts: use it to practise AI literacy, prompting, output checks, and responsible use.
Practice output
Choose one Management and Organization Analysts duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
Study time
7 modules
Cost and access
Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.