3.7AI / 10
Use the score to choose where to start adapting
Gradient 1Compare the score with the work you actually do. Separate repetitive work, work that needs review, and work that depends on human judgement.
Source ID: SRC-2026-07-14-ilo-wp140International Labour Organization (ILO) Working Paper 140
Messengers, Package Deliverers and Luggage Porters in the age of AI: impact evidence and adaptation options
ISCO-08 9621 · Thai source label: พนักงานรับส่งข่าวสาร หีบห่อสิ่งของ และสัมภาระ
This score estimates where generative AI may assist with or perform parts of tasks. It does not predict that a job will disappear.
What the ILO evidence measures
Occupation codeISCO-08 9621
AI exposure groupGradient 1
Score sourceILO Working Paper 140
Tasks in this occupation
O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Receive and mark baggage by completing and attaching claim checks.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Greet incoming guests and escort them to their rooms.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Assist travelers and guests with disabilities.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Deliver messages and room service orders, and run errands for guests.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Explain the operation of room features, such as locks, ventilation systems, and televisions.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Maintain clean lobbies or entrance areas for travelers or guests.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
Active Listening
Importance rating: 3.62 out of 5.
Speaking
Importance rating: 3.62 out of 5.
Critical Thinking
Importance rating: 3.00 out of 5.
Reading Comprehension
Importance rating: 3.00 out of 5.
Writing
Importance rating: 3.00 out of 5.
Monitoring
Importance rating: 2.88 out of 5.
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
assisting and caring
45.7% of the published ESCO matrix row
communication, collaboration and creativity
28.3% of the published ESCO matrix row
handling and moving
17.4% of the published ESCO matrix row
working with machinery and specialised equipment
6.5% of the published ESCO matrix row
Build a plan from the task you choose
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Relevant courses
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
No verified course currently matches this occupation's specific skill evidence as of 12 August 2026. The foundation below applies across occupations and is not occupation-specific.
AI Fluency
ความคล่องตัวของ AI
- Why it is recommended
- A cross-occupation foundation, not a course specific to Messengers, Package Deliverers and Luggage Porters: use it to practise AI literacy, prompting, output checks, and responsible use.
- Practice output
- Choose one Messengers, Package Deliverers and Luggage Porters duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
- Study time
- 7 modules
- Cost and access
- Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.