3.8AI / 10
Use the score to choose where to start adapting
Gradient 1Compare the score with the work you actually do. Separate repetitive work, work that needs review, and work that depends on human judgement.
Source ID: SRC-2026-07-14-ilo-wp140International Labour Organization (ILO) Working Paper 140
Shop Sales Assistants in the age of AI: impact evidence and adaptation options
ISCO-08 5223 · Thai source label: พนักงานช่วยขายในร้านค้า
This score estimates where generative AI may assist with or perform parts of tasks. It does not predict that a job will disappear.
What the ILO evidence measures
Occupation codeISCO-08 5223
AI exposure groupGradient 1
Score sourceILO Working Paper 140
Tasks in this occupation
O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Receive and fill telephone orders for parts.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Prepare sales slips or sales contracts.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Receive payment or obtain credit authorization.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Advise customers on substitution or modification of parts when identical replacements are not available.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Examine returned parts for defects, and exchange defective parts or refund money.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Mark and store parts in stockrooms, according to prearranged systems.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
Active Listening
Importance rating: 4.00 out of 5.
Speaking
Importance rating: 4.00 out of 5.
Reading Comprehension
Importance rating: 3.62 out of 5.
Critical Thinking
Importance rating: 3.25 out of 5.
Monitoring
Importance rating: 3.12 out of 5.
Active Learning
Importance rating: 3.00 out of 5.
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
communication, collaboration and creativity
39.1% of the published ESCO matrix row
management skills
17.9% of the published ESCO matrix row
assisting and caring
15.1% of the published ESCO matrix row
information skills
14.1% of the published ESCO matrix row
Build a plan from the task you choose
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Relevant courses
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
The specific items below are derived from structurally validated ISCO/ESCO rules, not an occupation-by-occupation expert endorsement.
Customer Engagement Fundamentals
พื้นฐานการสร้างความผูกพันกับลูกค้า
- Why it is recommended
- This course aligns with communication, collaboration and creativity. This group represents 39.1% of the mapped ESCO skill records for ISCO-08 5223.
- Practice output
- Write three customer scenarios, practise confirmation questions, and record evidence of resolution.
- Study time
- 10–40 hours
- Cost and access
- The course is free with SkillsBuild registration. The current listing names English, Arabic, Brazilian Portuguese, French, German, Hindi, Indonesian, and Spanish.
Get Started with Artificial Intelligence
เริ่มต้นใช้งานปัญญาประดิษฐ์
- Why it is recommended
- This course aligns with communication, collaboration and creativity. This group represents 39.1% of the mapped ESCO skill records for ISCO-08 5223.
- Practice output
- Model one AI-assisted service case with prohibited data, review points, and an approver.
- Study time
- About 3 hours 15 minutes
- Cost and access
- Trailhead is free, but an account is needed to retain progress or badges, and some content may only be available in English.
AI Fluency
ความคล่องตัวของ AI
- Why it is recommended
- A cross-occupation foundation, not a course specific to Shop Sales Assistants: use it to practise AI literacy, prompting, output checks, and responsible use.
- Practice output
- Choose one Shop Sales Assistants duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
- Study time
- 7 modules
- Cost and access
- Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.