O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
O*NET Core Task
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Assign employees to specific duties.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Inventory stock and reorder when inventory drops to a specified level.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Keep records of purchases, sales, and requisitions.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Enforce safety, health, and security rules.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statementsO*NET Core Task
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-task-statements
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
O*NET Essential Skill
Active Listening
Importance rating: 3.88 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Speaking
Importance rating: 3.75 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Critical Thinking
Importance rating: 3.50 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Monitoring
Importance rating: 3.50 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Active Learning
Importance rating: 3.00 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skillsO*NET Essential Skill
Learning Strategies
Importance rating: 3.00 out of 5.
Data date: 08/2018 · Source ID: SRC-2026-07-14-onet-skills
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
ESCO Skill Group
management skills
43.4% of the published ESCO matrix row
Exact ISCO-08 5222 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
information skills
20.5% of the published ESCO matrix row
Exact ISCO-08 5222 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
assisting and caring
15.7% of the published ESCO matrix row
Exact ISCO-08 5222 row · Source ID: SRC-2026-07-28-esco-skill-occupation-matrixESCO Skill Group
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
A cross-occupation foundation, not a course specific to Shop Supervisors: use it to practise AI literacy, prompting, output checks, and responsible use.
Practice output
Choose one Shop Supervisors duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
Study time
7 modules
Cost and access
Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.