4.3AI / 10
Use the score to choose where to start adapting
Gradient 2Compare the score with the work you actually do. Separate repetitive work, work that needs review, and work that depends on human judgement.
Source ID: SRC-2026-07-14-ilo-wp140International Labour Organization (ILO) Working Paper 140
Shopkeepers in the age of AI: impact evidence and adaptation options
ISCO-08 5221 · Thai source label: เจ้าของร้านค้า
This score estimates where generative AI may assist with or perform parts of tasks. It does not predict that a job will disappear.
What the ILO evidence measures
Occupation codeISCO-08 5221
AI exposure groupGradient 2
Score sourceILO Working Paper 140
Tasks in this occupation
O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.
Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Direct administrative activities directly related to making products or providing services.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Prepare staff work schedules and assign specific duties.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Perform personnel functions, such as selection, training, or evaluation.
Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.
Skills used in this occupation
O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.
Active Listening
Importance rating: 4.00 out of 5.
Monitoring
Importance rating: 4.00 out of 5.
Reading Comprehension
Importance rating: 4.00 out of 5.
Speaking
Importance rating: 4.00 out of 5.
Critical Thinking
Importance rating: 3.88 out of 5.
Active Learning
Importance rating: 3.62 out of 5.
ESCO skill-group context
These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.
information skills
31% of the published ESCO matrix row
management skills
31% of the published ESCO matrix row
communication, collaboration and creativity
25.9% of the published ESCO matrix row
assisting and caring
10.3% of the published ESCO matrix row
Build a plan from the task you choose
The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.
30 days
Select one task, map its process, and measure time, quality, and rework across at least three examples.
60 days
Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.
90 days
Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.
Relevant courses
Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.
The specific items below are derived from structurally validated ISCO/ESCO rules, not an occupation-by-occupation expert endorsement.
Customer Engagement Fundamentals
พื้นฐานการสร้างความผูกพันกับลูกค้า
- Why it is recommended
- This course aligns with communication, collaboration and creativity. This group represents 25.9% of the mapped ESCO skill records for ISCO-08 5221.
- Practice output
- Write three customer scenarios, practise confirmation questions, and record evidence of resolution.
- Study time
- 10–40 hours
- Cost and access
- The course is free with SkillsBuild registration. The current listing names English, Arabic, Brazilian Portuguese, French, German, Hindi, Indonesian, and Spanish.
Get Started with Artificial Intelligence
เริ่มต้นใช้งานปัญญาประดิษฐ์
- Why it is recommended
- This course aligns with communication, collaboration and creativity. This group represents 25.9% of the mapped ESCO skill records for ISCO-08 5221.
- Practice output
- Model one AI-assisted service case with prohibited data, review points, and an approver.
- Study time
- About 3 hours 15 minutes
- Cost and access
- Trailhead is free, but an account is needed to retain progress or badges, and some content may only be available in English.
AI Fluency
ความคล่องตัวของ AI
- Why it is recommended
- A cross-occupation foundation, not a course specific to Shopkeepers: use it to practise AI literacy, prompting, output checks, and responsible use.
- Practice output
- Choose one Shopkeepers duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
- Study time
- 7 modules
- Cost and access
- Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.
This service uses the ESCO classification of the European Commission.