Occupation details
International Labour Organization (ILO) Working Paper 140

Social Welfare Managers in the age of AI: impact evidence and adaptation options

ISCO-08 1344 · Thai source label: ผู้จัดการด้านงานสังคมสงเคราะห์

This score estimates where generative AI may assist with or perform parts of tasks. It does not predict that a job will disappear.
3.7AI / 10

Use the score to choose where to start adapting

Minimal Exposure

Compare the score with the work you actually do. Separate repetitive work, work that needs review, and work that depends on human judgement.

Source ID: SRC-2026-07-14-ilo-wp140

What the ILO evidence measures

Potential for AI assistance or task performanceAI 3.7/10
Variation across task-level scores0.07 on a 1-point scale
Occupation codeISCO-08 1344
AI exposure groupMinimal Exposure
Score sourceILO Working Paper 140
AI 3.7/10Task-level potential
0.07 points1-point scale
Minimal ExposureILO classification
10 dutiesNSO classification evidence
8 task examples6 mapped skills

Tasks in this occupation

O*NET statements are enrichment from US roles connected through the official BLS and O*NET crosswalk chain. Confirm that an example fits your local work before using it.

O*NET Core Task

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Direct activities of professional and technical staff members and volunteers.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Research and analyze member or community needs to determine program directions and goals.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

O*NET Core Task

Speak to community groups to explain and interpret agency purposes, programs, and policies.

Use this source statement to identify repetitive work, review points, and work that still depends on human judgement.

Skills used in this occupation

O*NET importance ratings provide a sourced starting point for deciding which existing capabilities to strengthen.

O*NET Essential Skill

Active Learning

Importance rating: 3.88 out of 5.

O*NET Essential Skill

Active Listening

Importance rating: 3.88 out of 5.

O*NET Essential Skill

Critical Thinking

Importance rating: 3.88 out of 5.

O*NET Essential Skill

Monitoring

Importance rating: 3.88 out of 5.

O*NET Essential Skill

Reading Comprehension

Importance rating: 3.75 out of 5.

O*NET Essential Skill

Speaking

Importance rating: 3.75 out of 5.

ESCO skill-group context

These shares describe how ESCO skill records for the occupation group are distributed across broad categories. They are not personal capability scores or mandatory skills for every job.

ESCO Skill Group

communication, collaboration and creativity

38.3% of the published ESCO matrix row

ESCO Skill Group

management skills

31.6% of the published ESCO matrix row

ESCO Skill Group

assisting and caring

19.6% of the published ESCO matrix row

ESCO Skill Group

information skills

10.5% of the published ESCO matrix row

Build a plan from the task you choose

The Planner does not display invented capability percentages. You select a task, baseline the current method, run a safe bounded experiment, and keep evidence before deciding whether to continue.

30 days

Select one task, map its process, and measure time, quality, and rework across at least three examples.

60 days

Test one bounded step with synthetic or de-identified data, then log errors, human checks, and limitations.

90 days

Use the reviewed method in a real cycle with the process owner's approval, or stop if the result is not good enough.

Relevant courses

Recommendations match reviewed course categories to ISCO-08 and mapped ESCO skill-group records. Occupation-title keywords are not used as sole evidence. Before enrolling, recheck the syllabus, language, schedule, cost, and current access with the provider.

Find more courses
The specific items below are derived from structurally validated ISCO/ESCO rules, not an occupation-by-occupation expert endorsement.
Related skill-group match

Google Project Management Certificate

ประกาศนียบัตรวิชาชีพด้านการจัดการโครงการจาก Google

Why it is recommended
This course aligns with management skills. This group represents 31.6% of the mapped ESCO skill records for ISCO-08 1344.
Practice output
Break one process into an outcome, tasks, owners, risks, and a weekly review checkpoint.
Study time
About 3–6 months
Cost and access
Google authors the program and delivers it through Google Career Skills or Coursera; US and Canada pricing is USD 49 per month after a 7-day trial and local pricing may differ.
View details with the provider
Related skill-group match

Experiencing SAP Business AI

สัมผัสประสบการณ์ SAP Business AI

Why it is recommended
This course aligns with management skills. This group represents 31.6% of the mapped ESCO skill records for ISCO-08 1344.
Practice output
Map one business process and mark AI-assist steps, review controls, and decision owners.
Study time
No verified duration on the public page
Cost and access
Self-paced SAP Learning content is free and may require an SAP Universal ID to retain progress; some guided sessions or practice systems require a Learning Hub subscription.
View details with the provider
Cross-occupation foundation

AI Fluency

ความคล่องตัวของ AI

Why it is recommended
A cross-occupation foundation, not a course specific to Social Welfare Managers: use it to practise AI literacy, prompting, output checks, and responsible use.
Practice output
Choose one Social Welfare Managers duty, use synthetic data to create a prompt, verify three outputs against a source, and record the errors.
Study time
7 modules
Cost and access
Microsoft Learn content is free and can be consumed without signing in; a free profile is needed to save progress or achievements.
View details with the provider
Data and method

This page uses scores from International Labour Organization (ILO) Working Paper 140, official Thai duties from NSO, mapped O*NET enrichment, and ESCO skill-group context with an explicit mapping scope. Roongan does not fill evidence gaps with generated claims.

This service uses the ESCO classification of the European Commission.

Roongan · Source ID: SRC-2026-07-14-ilo-wp140 · This page uses traceable occupation evidence.